Terms & Conditions
This document was last updated on March 26, 2023.
These Legal Terms govern your access to and use of Superplan and related services. If you do not agree with all of these Legal Terms, you must discontinue use immediately.
Agreement to our legal terms
We are 13 Holding SIA ("Company," "we," "us," "our").
We operate the website https://getsuperplan.com (the "Site"), as well as related products and services that refer or link to these Legal Terms (collectively, the "Services"). You can contact us at [email protected].
These Legal Terms form a legally binding agreement between you (personally or on behalf of an entity) and 13 Holding SIA. By accessing the Services, you confirm you have read, understood, and agree to be bound by these Legal Terms.
The Services are intended for users who are at least 13 years old. If you are a minor in your jurisdiction, you must have parental or guardian permission and supervision before using the Services.
Our services
Information provided through the Services is not intended for distribution or use in jurisdictions where such use would violate applicable laws or require additional registrations by us.
The Services are not tailored to comply with industry-specific regulations such as HIPAA or FISMA. You may not use the Services in ways that would violate GLBA or similar laws.
Intellectual property rights
We are the owner or licensee of all intellectual property rights in the Services, including source code, databases, functionality, software, website designs, text, graphics, audio, video, and trademarks (collectively, "Content" and "Marks").
- Content and Marks are provided "AS IS" for internal business use only
- You may access the Services and print/download permitted portions for internal business purposes
- No copying, redistribution, resale, or commercial exploitation is allowed without prior written permission
Requests for additional rights should be sent to [email protected].
User representations and registration
By using the Services, you represent and warrant that:
- All submitted registration information is true, accurate, current, and complete
- You will maintain and promptly update your account information
- You have legal capacity and will comply with these Legal Terms
- You will not access the Services through unauthorized automated or non-human means
- You will not use the Services for illegal or unauthorized purposes
You may be required to register to use certain Services. You are responsible for account confidentiality and all activity under your account.
Purchases, payment, free trial, and cancellation
Accepted payment methods may include Visa, Mastercard, Apple Pay, Google Pay, and other available options by region. Payments are processed securely by trusted payment partners, including Stripe.
You agree to provide current, complete, and accurate billing and account details for all transactions. Taxes may apply depending on applicable law and location.
By starting a trial or subscribing, you authorize recurring charges to your chosen payment method until cancellation. We may correct pricing errors and reject or cancel suspicious or unauthorized orders.
We may offer free trials for paid plans and may define or modify trial duration at our discretion. You can cancel your subscription at any time via your account or by contacting [email protected].
Prohibited activities
You may not use the Services for any purpose other than intended use. Prohibited activities include, without limitation:
- Fraud, deception, harassment, abuse, or harmful behavior
- Uploading malware, viruses, spyware, or disruptive code
- Unauthorized automation, scraping, data mining, or extraction
- Attempting to bypass security or access controls
- Reverse engineering, decompiling, or unauthorized copying of Service software
- Using the Services to compete with us or for unauthorized commercial exploitation
Term, termination, and service changes
These Legal Terms remain in effect while you use the Services. We may deny access, suspend, or terminate accounts at our discretion for breaches of these Legal Terms or applicable law.
We may modify, suspend, or discontinue any part of the Services at any time without prior notice. We are not liable for losses arising from service interruption, maintenance, delays, or discontinuance.
Governing law and dispute resolution
These Legal Terms are governed by the laws of Latvia. If your habitual residence is in the EU and you are a consumer, mandatory protections in your country of residence also apply.
Parties will first attempt good-faith direct resolution. If unresolved, disputes may be escalated for arbitration through The Arbitration Institute of the Stockholm Chamber of Commerce, subject to applicable limitations and exceptions under these Legal Terms.
Disclaimer and limitation of liability
The Services are provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, we and our affiliates, officers, employees, and agents will not be liable for indirect, incidental, special, punitive, or consequential damages, including lost revenue, lost profits, and loss of data, arising from use of the Services.
Indemnification, user data, and contact
You agree to defend, indemnify, and hold us harmless from claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Services, your content, or your breach of these Legal Terms.
We maintain data needed to operate Services and perform routine backups, but you remain responsible for data you transmit or actions performed through your account.
For complaints or further information regarding these Legal Terms, contact [email protected]. Related privacy details are available at https://getsuperplan.com/privacy-policy/.