Shiftparade is now Superplan — same mission, massive upgrade. Check out the new features →
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FAQ

All You Need to Know

Quick answers to help you get the most out of your unified workspace

What is Superplan, and who is it for?

Superplan is a modern workforce platform for businesses that run on shifts. It helps teams plan schedules, manage availability, fill open shifts, track hours, and keep employees connected - especially in industries like cleaning, logistics, warehousing, manufacturing, retail, hospitality, and field operations.

Is technical expertise required to set up and use Superplan?

No. Superplan is built so regular managers can set it up and use it without technical expertise. You can start by importing your existing spreadsheet data, adding your teams, locations, positions, and employees, then building your first schedule from there. Our customer service team can also help you move over and get set up properly. Employees do not need training-heavy onboarding either. They can log in, see their shifts, add availability, and take action from their self-service portal quickly.

Can I try paid features before committing?

Yes. You can try paid features before choosing a paid plan. Use the trial to test the tools with your real team, real schedules, and real workflows - not just a fake demo environment.

Do I need a credit card to start?

No. You can start using Superplan without a credit card. You only need payment details when you choose to activate paid features or move to a paid plan.